Greetings, dear readers. We understand that sometimes things don’t work out as planned, and you may need to cancel your Planet Fitness Membership. But how do you go about it? Our article will guide you through the process step-by-step, so you won’t have to worry about the hassle of cancellation anymore.
Planet Fitness is a popular gym chain known for its affordable prices and judgement-free environment. Yet, sometimes it’s necessary to cancel your membership. This may be due to relocating, financial reasons, or simply having found a new gym that suits you better.
However, canceling a Planet Fitness membership can be tricky if you are not aware of the steps involved. That’s why we have created a step-by-step guide to help you through the process.
Before we delve into the nitty-gritty of canceling your Planet Fitness membership, let’s take a look at some of the reasons why you may want to cancel your membership:
Why You May Want to Cancel Your Planet Fitness Membership
1. Relocating: If you’re moving to a new city or country, you may not have access to Planet Fitness anymore.
2. Financial reasons: If you’re experiencing financial difficulties and can’t afford to pay your membership fees.
3. Lack of interest: You may have lost interest in going to the gym or found other ways to stay fit.
4. A better gym: You may have found a gym that suits your needs better or offers more facilities.
5. Health issues: If you have medical issues that require you to stop going to the gym, such as an injury or illness.
6. Personal reasons: You may have personal reasons for canceling your membership, such as a change in lifestyle, schedule or priorities.
7. Membership policy: You may have issues with Planet Fitness’s membership policy, such as a lack of flexibility or specific rules that don’t work for you.
How to Cancel Planet Fitness Membership
Now that you have a clear understanding of why you may want to cancel your Planet Fitness membership let’s get started on how to do it.
Step 1: Check Your Contract
The first thing you need to do is check your Planet Fitness contract to understand the cancellation policy for your specific plan.
You can find your contract in a couple of ways:
1. Online: You can log into your Planet Fitness account online and download a copy of your contract.
2. In-person: You can ask the front desk staff at your nearest Planet Fitness location for a copy of your contract.
Step 2: Understand the Cancellation Policy
Once you have your contract, read it carefully to understand the cancellation policy. The policy may differ depending on your plan type, location, and the date you signed up.
Here are some key points to keep in mind:
1. Most Planet Fitness memberships require a minimum commitment period, usually a year.
2. Cancelling during the commitment period may result in a cancellation fee.
3. Cancelling after the minimum commitment period requires a notice period, usually 30 days.
4. Cancelling your membership automatically stops your monthly payments, but you may still owe any unpaid fees, such as a cancellation fee or past-due payments.
Step 3: Decide on the Cancellation Method
Planet Fitness offers two methods for cancelling your membership- in-person or by mail.
If you prefer to cancel in-person, you need to visit your Planet Fitness location and fill out a cancellation form.
Here’s what you need to do:
1. Visit your nearest Planet Fitness location during staffed hours.
2. Ask the front desk staff for a cancellation form.
3. Fill out the form with your personal information, membership details and reason for cancellation.
4. Submit the form to the front desk staff for processing.
5. Ask for a receipt or confirmation that your cancellation has been processed.
If you prefer to cancel by mail, you need to send a written request to your Planet Fitness home club.
Here’s what you need to do:
1. Write a letter stating your intent to cancel your membership.
2. Include your full name, address, phone number and Planet Fitness membership ID number.
3. State the reason for cancellation and any other relevant details.
4. Mail the letter to your home club’s address. You can find the address on your contract or the Planet Fitness website.
5. Wait for a response from Planet Fitness confirming your cancellation request has been processed.
Step 4: Follow Up
After you have cancelled your membership, it’s essential to follow up to ensure that everything has been processed correctly.
Here are some things to keep in mind:
1. If you have cancelled in-person, ask for a receipt or confirmation of your cancellation.
2. If you have cancelled by mail, follow up with your home club to confirm they have received your letter and are processing your cancellation request.
3. Check your bank account or credit card statement to ensure that your monthly payments have stopped.
Table: How to Cancel Planet Fitness Membership
|In-person Cancellation||Visit your nearest Planet Fitness location during staffed hours. Ask the front desk staff for a cancellation form. Fill out the form with your personal information, membership details, and reason for cancellation. Submit the form to the front desk staff for processing. Ask for a receipt or confirmation that your cancellation has been processed.|
|Mail Cancellation||Write a letter stating your intent to cancel your membership. Include your full name, address, phone number, and Planet Fitness membership ID number. State the reason for cancellation and any other relevant details. Mail the letter to your home club’s address. Wait for a response from Planet Fitness confirming your cancellation request has been processed.|
1. Can I cancel my Planet Fitness membership online?
No, Planet Fitness does not offer online cancellation at this time. You can only cancel in-person or by mail.
2. Do I need to give a reason for canceling my membership?
No, you do not need to provide a reason for canceling your membership. However, providing a reason can help Planet Fitness improve its services.
3. Will I be charged a cancellation fee?
If you cancel during your commitment period, you may be charged a cancellation fee. The fee amount may vary depending on your plan type and location.
4. How long does it take to process a cancellation request?
It can take up to 30 days for Planet Fitness to process your cancellation request.
5. Will I get a refund if I cancel my membership?
No, you will not receive a refund for any unused membership time.
6. What happens if I cancel my membership before the commitment period ends?
If you cancel before the commitment period ends, you may be charged a cancellation fee.
7. Can I cancel my membership if I have an outstanding balance?
No, you cannot cancel your membership if you have an outstanding balance. You must pay any unpaid fees before canceling your membership.
8. Can I put my membership on hold instead of canceling?
Yes, Planet Fitness offers a Membership Hold option for a nominal fee. You can put your membership on hold for up to 3 months.
9. Can I transfer my membership to someone else?
No, memberships are non-transferable.
10. What happens if my gym closes down?
If your gym closes down, Planet Fitness will automatically transfer your membership to the nearest location.
11. Can I cancel my membership over the phone?
No, you cannot cancel your membership over the phone. You must cancel in-person or by mail.
12. Can I cancel my membership if I’m on a special promotion or discount?
Yes, you can cancel your membership even if you’re on a special promotion or discount. However, canceling may result in the loss of your promotional rate.
13. Will my cancellation affect my credit score?
No, canceling your Planet Fitness membership will not affect your credit score.
Now that you know how to cancel your Planet Fitness membership, it’s time to take action. Remember to check your contract, understand the cancellation policy, decide on the cancellation method that suits you best, and follow up to ensure everything has been processed correctly.
If you have any questions or need further assistance, don’t hesitate to contact your local Planet Fitness staff or customer service.
We hope this article has been helpful in guiding you through the process of canceling your Planet Fitness membership. Good luck on your fitness journey!
Please note that the information provided in this article is for informational purposes only and does not constitute legal, financial, or professional advice. We make no guarantees about the accuracy, completeness, or reliability of the information presented here.
Cancelling your Planet Fitness membership involves specific terms and conditions, which may differ depending on your location, plan type, and individual case. It’s always best to consult your contract and speak to your local Planet Fitness staff or customer service for clarity and assistance.